Top Frequently Asked Questions

Most orders arrive within 1-5 business days. 5-10 Business days for WA country, far North QLD and most of NT outside the Alice Springs and Darwin. Please also allow 1-2 days for dispatch.

Yes, all pricing is in Australian Dollars.

Do you match prices if I see an item on sale elsewhere?

No, but we do our best to ensure we have competitive prices.

Do your prices include GST?

Yes, all prices include GST were applicable.

Safe Technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet

PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant.

You can sign up for a PayPal account by going to create Paypal account.

Unfortunately, we are not in a position to assist with PayPal account problems. Please contact PayPal customer service.

Payment will be deducted from your PayPal account immediately.

We value your privacy and work hard to ensure that your details are secure and will not be released to any other party. To learn more about how we keep your details safe, please see our return policy.

No, we do not store your credit card details.

Your information will NOT be sold or passed on to third parties.

Once received, your return will be processed within 14 business days. You’ll receive an email once your store credit has been processed.